KEY RESPONSIBILITIES

Warehouse Operations & Management

▪ Oversee all daily warehouse activities including receiving, put-away, picking, packing, dispatch, and returns processing

▪ Plan and manage warehouse layout, zoning, and space utilization to maximize storage capacity and operational efficiency

▪ Ensure accurate stock management through regular cycle counts, stock takes, and inventory reconciliations

▪ Maintain high order accuracy and fulfilment rates — monitor picking errors and implement corrective actions

▪ Manage inbound and outbound shipment schedules in coordination with suppliers and the transport team

Inventory & Stock Control

▪ Implement and enforce FIFO (First In, First Out) and FEFO (First Expired, First Out) protocols, critical for food product handling

▪ Monitor stock levels, flag slow-moving or near-expiry products, and coordinate with commercial teams for clearance actions

▪ Maintain stock accuracy targets and minimize shrinkage, damage, and write-offs

▪ Manage bonded and non-bonded stock areas where applicable, ensuring compliance with customs requirements

Food Safety & Compliance

▪ Ensure full compliance with UAE food safety regulations including HACCP principles, Dubai Municipality, and Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) standards

▪ Maintain appropriate temperature-controlled storage conditions for chilled, frozen, and ambient food products

▪ Enforce hygiene, pest control, and sanitation protocols throughout the warehouse facility

▪ Manage product traceability and recall readiness — ensure all batch records and documentation are accurate and accessible

Health, Safety & Facility Management

▪ Champion a strong health and safety culture — enforce safe working practices, PPE usage, and equipment handling procedures

▪ Conduct regular warehouse safety audits, risk assessments, and incident investigations

▪ Manage and maintain all warehouse equipment including forklifts, pallet jacks, racking systems, and temperature monitoring devices

▪ Ensure the facility is audit-ready at all times for customer, principal, and regulatory inspections

Team Leadership & People Management

▪ Lead, manage, and develop a team of warehouse supervisors, storekeepers, pickers, and forklift operators

▪ Plan workforce scheduling, shift rotations, and overtime to meet operational demands and seasonal peaks

▪ Conduct performance reviews, training, and disciplinary procedures in line with company policy

▪ Foster a culture of accountability, continuous improvement, and teamwork on the warehouse floor

Systems, Reporting & KPIs

▪ Manage warehouse operations through a Warehouse Management System (WMS) — ensure all staff are trained and compliant

▪ Track and report key warehouse KPIs: on-time dispatch, order accuracy, stock accuracy, damage rate, and productivity per head

▪ Identify and implement process improvements to reduce cost, improve throughput, and enhance service levels

▪ Prepare daily, weekly, and monthly operational reports for senior management

QUALIFICATIONS & REQUIREMENTS

Education & Experience

▪ Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (preferred; diploma with strong experience considered)

▪ 5–10 years of warehouse management experience, with at least 3 years in a managerial role

▪ Proven experience managing FMCG or food & beverage warehouses in the UAE or GCC — essential

▪ Experience with temperature-controlled (chilled/frozen) and ambient warehouse operations is a strong advantage

Technical Skills

▪ Proficiency in Warehouse Management Systems (WMS) — experience with SAP WM/EWM, Oracle, Infor, or similar platforms

▪ Strong MS Excel skills for reporting, data analysis, and stock management

▪ Working knowledge of UAE food safety regulations, HACCP, and relevant municipality requirements

▪ Forklift operation certification and knowledge of racking safety standards

▪ Understanding of customs and bonded warehouse procedures is an advantage

Soft Skills & Attributes

▪ Strong leadership presence — leads by example on the warehouse floor

▪ Excellent organizational and problem-solving skills in a fast-paced, high-volume environment

▪ Detail-oriented with a strong focus on accuracy and operational discipline

▪ Good communication skills in English; proficiency in Arabic, Hindi, or Urdu is an advantage given the multicultural UAE workforce

PREFERRED BACKGROUND

▪ Experience managing a warehouse of 5,000 sqm or above in a UAE FMCG or food distribution context

▪ Familiarity with Retail (MT/TT) and HoReCa order fulfilment requirements and delivery standards

▪ Prior experience implementing or upgrading a WMS system

▪ IOSH Managing Safely or equivalent HSE qualification is a plus

Pay: AED1.00 – AED15,000.00 per month

Work Location: In person