Full job description

About Wheely

Wheely is a high-end ride-hailing service redefining premium transportation across major cities in Europe and the Middle East. We combine technology with the art of five-star chauffeuring to deliver a consistently exceptional experience.

As a profitable, fast-growing scale-up with $43M raised, we’re expanding rapidly across EMEA and the US. We’re adding exceptional talent to drive our next phase of growth.

Trainer will play a key role in elevating service quality across the Dubai chauffeur fleet. As we continue to grow in Dubai, this role is essential to ensuring every chauffeur consistently delivers Wheely’s service standards. The position focuses on delivering engaging training to chauffeurs. Trainer will assess chauffeurs’ performance, provide clear and constructive feedback, and lead effective 1:1 training sessions.

Acting as the voice of the chauffeur, the Trainer will also serve as the local expert – supporting chauffeurs, answering questions, and ensuring they have the knowledge and guidance needed to deliver exceptional service. This role offers the opportunity to directly shape service excellence and enhance the overall passenger experience in Dubai.