Full job description

Tow Truck Operator

A tow truck driver is responsible for providing general mechanical and automotive services on Auction property, as well as on-site towing service to disabled customer vehicles in compliance with Auction safety rules and regulations.

Key Responsibilities:

• Operates a tow truck to provide tow service to customer vehicles on the DALA parking lot and in different locations as needed.
• Operates a front-end loader to provide a loading and unloading service for the customers. As well as move vehicles around the lot for auction shops.
• Properly affixes tow truck and front-end loader to vehicle needing tow, assuring that the vehicle will not be damaged or cause any danger to others in the towing process.
• In a safe and courteous manner, hauls vehicles to directed areas.
• Scans every towed vehicle using the TC75 to the location where the vehicle has been delivered.
• Assists employees and customers with towing and jump-starting vehicle battery, as requested via phone or in person.
• As appropriate, assist in unlocking customer vehicles, jump-starting, or locating using Lot Vision.
• Tows vehicles requiring towing service to the Mechanic shop as requested.
• Removes customer and employee vehicles parked incorrectly or in unsafe manner to customer lot as requested.
• Performs routine maintenance checks on tow truck and front-end loader to have (i.e., oil changes, lubes, filter changes, tire changes).
• Operate truck and front-end loader in compliance with safety regulations.
• May assist lot operations when not operating tow truck and in sale day activities.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Run reports to move vehicles into the sale TRA area for auction.
• Perform other duties as assigned by management.

Education & Specialized Knowledge

• Minimum:
• High School Diploma/GED and 3 years’ experience in a related field (operating heavy equipment).
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
• OR 5 years’ experience in a related field
• Ability to pass OSHA forklift/heavy equipment certification program with recertification Knowledge every 3 years
• Safe drivers needed; valid driver’s license required.
• Effective communication and organization skills required
• Commitment to providing excellent customer service essential
• Regularly required to stand, walk, reach, talk and hear
• Frequently required to stoop, kneel, crouch, bend, squat, and climb
• Ability to spend prolonged periods of time sitting in cab of forklift/loader
• Vision abilities include close, distance, and color vision, depth perception and the ability to adjust focus
• Ability to remain focused and vigilant regarding surroundings and hazards on lot