Interview Date: May 8, 2026

POSITION SUMMARY:

Reporting to the Associate Director of Thrift, the Thrift Store Manager (Furniture Shop) is responsible for leading the daily operations of the Furniture Store. Using strong leadership and organizational skills, the Manager oversees staff, volunteers, inventory, and customer service while ensuring a safe, welcoming, and customer focused environment.

The Thrift Store Manager (Furniture Shop) works collaboratively with Assistant Managers and other Thrift Store Managers to share resources, align operational practices, and contribute to the overall success of Beacon’s Thrift operations. Additional responsibilities include coordinating furniture donations, pickups, deliveries, and truck scheduling, and working closely with delivery staff and depot operations to ensure efficient flow of goods and positive customer and donor experiences.

KEY RESPONSIBILITIES:

Team Leadership and Volunteer Engagement

• Manage, lead, and engage staff and volunteers, ensuring strong team cohesion and consistent service standards.
• Support the recruitment, onboarding, and training of staff and volunteers.
• Ensure volunteers feel welcomed, valued, and supported by fostering a positive and appreciative environment.
• Provide regular coaching to the Assistant Manager to strengthen operational leadership capacity.
• Conduct regular check-ins with staff to support engagement, accountability, and alignment with expectations.
• Participate in regular management meetings to support alignment and operational consistency across the different Thrift Store locations.
• Work closely with the Associate Director of Thrift to implement new policies, procedures, and operational initiatives, ensuring clear communication and consistent execution across staff and volunteers.

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