Full job description

Company Description

LGC PT provides support services to API. These services include packaging and shipping, customer service, sales and marketing, finance, and IT. LGC PT also offers an ISO / IEC 17043 accredited proficiency testing program for clinical laboratories outside of the United States who prefer a different schedule and sample format than U.S. laboratories.

Together, API and LGC PT support the American Proficiency Institute proficiency testing program, which is known for its innovation and exceptional service.

API administers all technical and regulatory aspects of the PT program; its team of Medical Laboratory Scientists are experts in proficiency testing with 174 years of combined experience in PT. The team is responsible for program planning, sample procurement, statistical review of participant data, performance evaluation, and technical support.

API is backed by LGC PT’s customer service team, who are renowned for their personal and responsive service. In addition, the LGC PT Supply Chain assembles and ships >145,000 PT kits to API participants each year, with processes designed to help ensure the accuracy of the PT kits.

Job Description

Main Duties and Responsibilities

As a part of Supply Chain Management, the Supply Chain Assistant is responsible for assisting with the inbound and outbound materials, including samples and supplies; inventory control; order fulfillment; and shipping management.

• Assist in modulation of samples according to written specifications. This does include working with microbiology samples that may be considered “dangerous goods”.
• Assist in the transportation, stock control, warehousing, and monitoring of all goods in and out of the warehouse.
• Assess and monitor daily job functions, ensuring the provision of quality services in a cost effective/efficient manner.
• Participate in ongoing process improvement activities and other related activities.
• Clean, straighten, organize, and rotate stock items to maximize efficiency and cost effectiveness.
• Be accountable for both quality and quantity of output.
• Strong reliance on coordination of activities, as well as good planning skills and judgement, are essential to meet deadlines.
• Must be able to respond events and issues that threaten the productivity schedule and/or quality of operation, as well as the health and safety of team members.
• Assist in the unloading, unpacking, and verifying of incoming samples and supplies. This would include organizing either the shipping of or receipt and delivery of product to and from the facility, with focus on accuracy, efficiency, and time management.
• Recognize and notify the Fulfillment Coordinator of problems such as damages, shortages, and non-conformance to specifications.
• Other duties as assigned.