Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Help with scheduling, inventory invoices, and purchase orders
Work with servers and cooks
Ensure cleanliness all work areas
Handle situations in accordance with all casino handbook and procedures.
Provide efficient and courteous and timely customer service to all customers in a professional manner.
Supervise, cross-train, front of house & back of house.
Duties & responsibilities, and expectations to the job are subject to chance as needed.
Schedule and coordinate meetings.
Provide directions to staff
Practice and always maintain confidentiality.
Works effectively with all casino personnel.
Attends all mandatory meetings and training.
All other duties assigned.

Key Skills/Special Skills:

Computer skills knowledge.
Must comply with title 31 training requirements to meet regulatory standards.
Know and understand the employee handbook and minimum internal controls for the food and beverage department to follow casino regulations.
Help maintains set expectations for the food and beverage department.
Assign tasks that need to be completed in a timely fashion given by the manager.
Check routine work that is performed individually or as a team for accuracy through spot check through customer compliments or complaints & through observation.
Be available to assist, advise and reprimand when necessary.

REQUIREMENTS:

High School Diploma or GED
Must be knowledgeable of company procedures.
Must be able to lift 50 pounds
Prolonged periods standing, kneeling, bending.
Able to work after hours if required.
Good communication skills.
Must be at least 21 years of age
Must be able to work any shift.
Must be dependable, reliable and able to work alternatively shifts including peak hours.
Must be able to deal with frequent changes, delays, and unexpected events at times.
Must be able to adapt quickly to changes while maintaining composure and excellent guest relations, under all circumstances.