Full job description

We are looking for dynamic individuals with a passion for retail, sustainable food, and healthy living. Candidates should have at least 3 yrs. of Supermarket operations experience and should have handled a team of more than 10 people.

Job Description:

• Improve profit and attain sales target of the supermarket.
• Deal with all complaints, queries, and other related customer service issues.
• Ensure inventory is under control and regular cycle counts are conducted with minimal or no variances.
• Ensure the shop floor is impeccable, the planogram is followed at all times, and cleanliness is looked into in detail.
• Study display plans, sales promotion, and advertising towards marketing merchandise in a profitable manner.
• Organize training, orientation, and supervise all subordinates.
• Organize and manage the time and attendance of the whole team.
• Oversee receiving orders and stock control
• Assign and schedule tasks for specific employees and also follow up on the results they generate
• Complete all the operational requirements of the store
• Appraise, monitor, and plan tasks to be given to individual staff members
• Discipline, counsel, and coach employees to maintain positive result generation
• Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
• Recognize future and present requirements of customers
• Establish good rapport with existing and potential customers
• Collaborate with other members of staff that have a good understanding of service requirements
• Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
• Study trends, authorize clearance sales, and also determine all required sales promotions
• Review merchandising by formulating pricing policies
• Identify profitability ratio by studying financial statements and operating statement