Full job description

About us

Heeter Lumber, Inc is a locally focused hardware, lumber & building materials company, offering services at our five Pennsylvania locations in New Bethlehem, Knox, Rimersburg and Emlenton. We are a family owned and operated business focusing on offering a wide range of services and expert advice to help our customers with their projects, big and small. For our contractors, we offer help with estimates, blueprint takeoffs and job site delivery.

Our work environment includes:

• Casual work attire
• Lively atmosphere
• Company perks

Store Manager

Position Description: The store manager is responsible for the general operation of the stores performance, maintenance, and customer relations. The manager in the performance of their duties shall be responsible for the protection and promotion of the interest of Heeter Lumber Inc. in all matters.

Duties & Responsibilities:

· General Expectations:

• Project a positive representation of Heeter Lumber, Inc.;
• When necessary, perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory;
• Abide by all city, county, state and federal regulations;
• Verify all money is calculated accurately and deposited daily;
• Check all equipment for proper working condition;
• Ensure the store remains clean and approachable at all times;
• Be able to operate all machinery onsite and be able to process lumber and material for customers; and
• Abide by Company Safety Program and Policies while performing duties safely.

· Inventory & Sales:

• Be knowledgeable of product lines available;
• Be aware of current inventory levels;
• Make inventory orders to replenish sellable items;
• Track purchase orders & deliveries;
• Approve invoices per delivered goods; and
• Oversee and perform annual physical inventory count.

· Customer Relations:

• Maintain & improve customer service relations;
• Greet customers entering and throughout the store;
• Project a friendly, outgoing demeanor and work well with customers and associates;
• Be sure customer calls or requests for information are being taken care of promptly and professionally;
• Customer issues need resolved quickly; and
• Understand the needs of hardware and lumber& building materials customers and look for opportunities to develop relationships and cross-sell products.