JOB SUMMARY:

Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customer’s questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Essential Functions and Duties

Sales Floor

· Acknowledge guests and assist with their shopping needs.

· Assists customers by explaining store policy, ensuring that all customers visiting the store have a pleasant experience.

· Provide fast, efficient and accurate checkout service.

· Assist customers purchasing items by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures. Ensures that forms, bags, etc are adequately stocked.

· Cleans all display racks and shelves; sweeps and mops floors, cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Communication and advertising

· Answer the store telephone in a courteous manner; schedule and record donations pick-ups.

· Promote upcoming sales or special fundraising events

· Use Social media platforms to advertise merchandise and communicate with customers

Production Area

· Receive, assist, and thank guests for their donations

· Lift and move boxes and bags of donated items (up to 50lbs)

· Sort through donations and evaluate items for quality and condition

· Clean, price items according to established guidelines

· Arrange merchandise displays throughout the Thrift Store

· Test electrical equipment upon donation — determine if sellable

· Organize, and maintain donation areas, and storage areas throughout the day