Full job description

Key Responsibilities

• Customer Engagement: Greet customers, provide excellent service, and assist them in finding appropriate supplements based on their specific needs and fitness goals.
• Product Expertise: Maintain deep knowledge of all products, their benefits, and proper usage to educate customers and answer questions effectively.
• Sales and Promotion: Utilize sales techniques to meet or exceed personal and team sales targets, actively promoting new products and special offers.
• Showroom Maintenance: Ensure product displays are attractive, well-organized, and the overall store environment is clean and welcoming.
• Inventory Management: Monitor stock levels, assist with restocking merchandise, and keep accurate records of sales activities.
• Transaction Processing: Accurately and efficiently process sales transactions using the point-of-sale (POS) system and handle various payment methods.
• Relationship Management: Build and maintain strong customer relationships to encourage repeat visits and long-term brand loyalty.

Required Skills and Qualifications

• Experience: Previous experience in retail sales or a customer-facing role is often required, preferably within the health, wellness, or nutrition industry.
• Knowledge: Strong understanding of sports supplements, nutrition, and general health trends is essential to provide credible advice.
• Communication: Excellent communication, interpersonal, and negotiation skills to engage effectively with a diverse range of customers.
• Sales Orientation: A self-motivated, goal-oriented mindset with a proven ability to drive revenue growth.
• Problem-Solving: The ability to address customer inquiries and resolve issues in a professional and timely manner.
• Flexibility: Willingness to work varied hours, which may include weekends and holidays, to meet the demands of a retail environment.

Job Type: Full-time