Full job description

Vive la Crêpe, established in 2009, brings delicious savory and sweet crêpes, made fresh to order, to New York City. Currently with four locations and two more on the way in 2026, we are seeking team members at all levels to join us as as we grow! If you are obsessed with creating great guest experiences, are passionate about crepes & coffee, we want to speak to you!

The Shift Supervisor plays a pivotal role in ensuring efficient operations during each shift, leading the team and prioritizing excellent customer service. Responsibilities include overseeing staff, streamlining operations, and maintaining high-quality menu offerings.

Primary Duties and Responsibilities Include:

• Prepare food for service (e.g. slicing vegetables, preparing sauces, etc), following all recipe & portion control guidelines
• Set up and stock stations with necessary supplies at start and end of shift
• Cook crêpes in cooperation with the rest of the team, adhering to quality & food timing standards
• Lead by example and exhibit superb customer service skills while assuring the rest of the team carries it out as well
• Successfully handle any service issues during the shift and provide proper solutions to keep guests happy and retain them
• Leads the store and team to always achieve an “A” (if not applicable, passing grade) in health department inspections, or other occasional inspections 
• Accountable for cash counting at the beginning / end of their shift and assuring that the team is handling cash correctly, approving discounts where applicable, and processing refunds when applicable and approved
• Ensure full compliance with hygiene/sanitation regulations and safety standards, per DOH guidelines

Candidates can expect: 

• Competitive hourly pay, ranging from $18.00-20.00/hour, depending on experience
• Career growth opportunities with a growing company
• Paid vacation time + sick time
• Pre-tax commuter benefit program
• A dedicated team of operators to support the venue and team