Service Supervisor

Full job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

AWARDED ‘BEST DEALERSHIPS TO WORK FOR’ 12 TIMES!

FAMILY OWNED AND OPERATED!

IMMEDIATE OPENING!

Are you a current technician eager to advance into a leadership role? Are you the person others naturally go to when they need help solving a problem? Are you ready to put down the wrench and use your car knowledge in a new way? This could be the perfect opportunity for you! We’re looking for a Service Supervisor to lead our high volume service department!

Dave Wright Nissan Subaru Core Values:

  • We Solve It
  • We Are All One Team
  • We Do What We Say
  • We Grow Or We Die
  • We Commit And Never Quit

Service Supervisor Requirements:

  • Outgoing and approachable personality
  • Excellent communication skills
  • Experienced technician
  • Strong understanding of technician dispatching and shop workflow
  • Comfortable training and leading a team
  • Confident, strong problem solver
  • Positive, upbeat energy
  • Detail oriented and organized
  • Team focused mindset
  • Consistent and reliable
  • Career minded
  • Valid driver’s license

Service Supervisor Responsibilities:

  • Follow our processes and hold the team accountable to them
  • Effectively lead, coach, mentor, and manage service advisors to help them grow
  • Provide ongoing training to service department personnel
  • Evaluate performance, recognize accomplishments, and hold 1-on-1 meetings with team members
  • Motivate and encourage service staff members to reach their full potential
  • Maintain above average customer service scores for the department
  • Assist guests in a professional and courteous manner
  • Retain current service customers and encourage repeat business
  • Manage technician dispatching and shop workflow
  • Collaborate with other departments in the dealership to accomplish common goals
  • Other duties as required

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