Full job description

Job Overview
We are seeking an energetic and customer-focused Server/Cashier to join our vibrant food service team. In this dynamic role, you will be the friendly face greeting guests, taking orders, preparing food, and ensuring an exceptional dining experience. Your enthusiasm and attention to detail will help create a welcoming environment where customers feel valued and satisfied. This position offers an exciting opportunity to develop your skills in food preparation, POS systems, and customer service within a fast-paced restaurant or café setting.

Responsibilities

• Greet customers warmly and provide attentive, friendly service throughout their visit
• Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS
• Prepare and serve food items efficiently, maintaining high standards of food safety and sanitation
• Handle cash transactions accurately, including cash handling and processing payments via POS terminals
• Upsell menu items to enhance customer experience and increase sales opportunities
• Maintain cleanliness by bussing tables, cleaning workstations, and adhering to sanitation standards
• Assist in food preparation tasks as needed, supporting kitchen staff with basic culinary duties
• Ensure timely service by managing order flow and coordinating with kitchen staff for prompt delivery
• Provide excellent customer service by addressing questions, resolving issues, and ensuring guest satisfaction

Requirements

• Previous experience in food service, quick service, or fast-food restaurants is preferred but not required; enthusiasm is key!
• Familiarity with POS systems such as Aloha POS or Micros POS is a plus
• Knowledge of food handling, sanitation practices, and food safety regulations
• Strong time management skills to handle multiple tables or orders efficiently
• Ability to perform basic math for cash handling and retail math calculations
• Excellent communication skills with a positive attitude toward serving customers
• Experience with food preparation or culinary tasks is advantageous but not mandatory; willingness to learn is essential
• Ability to stand for extended periods and perform physical tasks such as bussing tables or cleaning workstations