Full job description

Blackbird – Coastal Gastropub

Position Overview

Blackbird is not simply a restaurant—it is a fully realized experience.

At Blackbird, guests don’t remember restaurants, they remember worlds.

Our service team are not order takers—they are storytellers, guides, and curators of an unfolding dining experience. Like a great film, each guest interaction should deliver an opening moment, a developing narrative, and a satisfying conclusion.

The Server is responsible for delivering a highly personalized, intuitive, and emotionally engaging dining experience that reflects Blackbird’s identity: familiar, yet slightly unexpected refined, yet deeply human.

About Blackbird

Blackbird is a coastal gastropub with an upscale bar sensibility, rooted in California’s land and sea. The menu celebrates seasonal ingredients, elevated technique, and shared experiences, layered with subtle tension and discovery.

The environment is calm, observant, and slightly off-center, designed to invite guests to linger, connect, and uncover something unexpected over time.

Core Responsibilities

Guest Experience & Service Execution

• Deliver anticipatory, highly personalized service aligned with Blackbird’s immersive hospitality philosophy
• Guide guests through a paced dining journey—not just a meal, but a curated experience
• Read guest cues and adjust tone, energy, and engagement style accordingly
• Create moments that feel intentional, effortless, and memorable

Storytelling & Menu Mastery

• Present menu items with confidence, clarity, and narrative depth
• Communicate culinary nuances such as:
  • Ingredient contrast hot/cold, crisp/silky, rich/acidic)
  • Elevated techniques behind familiar dishes
• Educate guests on wine pairings and beverage selections with an emphasis on:
  • Coastal California wines
  • Old World restraint and intentionality
• Position dishes as shareable experiences, encouraging connection at the table

Service Style & Presence

• Maintain a demeanor that is:
  • Polished, composed, and observant
  • Never rushed, never inattentive
• Move with purpose and quiet confidence throughout the dining room
• Deliver service that feels seamless, not transactional