Full job description

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities:

§ Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.

§ Inform guests of specials and menu changes.

§ Make recommendations you genuinely feel your guests will enjoy.

§ Answer questions about our food, beverages and other restaurant functions and services.

§ Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

§ Deliver food and beverages from kitchen and bar to guests in a timely matter.

§ Perform side work at the start and end of each shift as required by service station assignment.

§ Maintain clean service areas.

§ Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

§ Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

§ Be ready and willing to assist fellow servers as situations arise.

§ Be ready and willing to assist busperson with clearing and resetting tables.

§ Thank guests for their visit and invite them to return.

§ Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications:

§ Be able to communicate and understand the predominant language(s) of our guests.

§ Must have a basic knowledge of dining room and service procedures and functions.

§ Possess basic math skills and have the ability to handle money and operate a point-of-sale system.