Full job description
COMPANY DESCRIPTION:

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey – to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Hourly Wage: $17.60 plus significant gratuities

Job Summary:

We are currently looking for a passionate, dedicated and detail-orientated Food and Beverage Server to join our Morton’s Grille team. The Server will approach our guests in an attentive, friendly and service-oriented manner and provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing:

Warmly welcome guests and promptly attend to tables.
Take guests food and beverage orders, making recommendations, advising of menu options and assist with special requests.
Serve food and beverages to the table promptly following appropriate procedures.
Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
Record transactions in the system correctly and timely
Check-in with guests from time to time to assure satisfaction with each course and beverage
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
Clean tables, complete closing duties and re-stock tableware and other supplies.
Attend daily stand-up meetings at start of shift.
Work safely and in compliance with all health, safety, and sanitation standards.
Perform any and all other tasks, which are assigned by management.
What we’re looking for:

Great conversational skills and teamwork-oriented individual.
Positive and outgoing personality.
Demonstrated ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/ items/products.
Previous equivalent server experience in a dining room environment.
Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention.
Ability to quickly respond to changing work volume; high-energy level/speed.
Ability to work independently with minimal supervision.
Must be available holidays and weekends.
Smart Serve Certification is required.
Why Work For Canadian Niagara Hotels?

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.