Main duties and key responsibilities include:
Flight scheduling (overflight/landing permits, handling and fuel arrangements, additional supplementary services)- Flight dispatch and operations control (flight planning, crew briefing, meteo, space weather and NOTAM analyses, movement control, crew control, irregularity handling, emergency response)
- Airport and Route analyses and feasibility checks to support commercial and flight operations department
- Cost analysis and liaison with the accounting team
- Liaison with the AOC team
- Ground operations activities
- Operational administration
- Crew notification
- Administrative duties relevant for flight dispatch department
- Communication with Customers
- Liaison between the Customer and the Company internal department to match Customer’s expectations
Qualifications and experience shall include:
- Minimum 3 years of experience in a VIP flight dispatch environment, with worldwide flight operations (dispatch certificate or dispatch license as well as ETOPS experience are an asset);
- Good knowledge of US commercial and private operations, including TSA waivers, DOT approvals, FAA notifications, EAPIS filing, and CBP clearance.
- Ability to interpret weather and NOTAM information as well as airport/airspace NAV charts.
- Familiarity with aircraft performance, (preferably with wide bodied aircrafts), international regulations, EASA rules, operations manual (OM) and flight entry requirements.
- Proactive active with strong organizing skills, team-oriented, flexible approach and able to provide solid results under high pressure
- Excellent communication skills in English / oral and written; additional languages will be preferred.
- IT skills/experience in use of dispatch related software – flight planning systems (i.e. Fore Flight), SITA/AFTN communications, sched/ops control systems,FL3XX and MS Office applications
- Willingness to work on shifts; night shift included
- Excellent ability to manage critical and high-pressure situations
- Solid communication skills
- Ability to cope with heavy workload
- Ability to answer Customer’s queries
- Understand of Customer’s needs and expectations trough effective communication
- Building relationships with clients based on trust and respect

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