Main duties and key responsibilities include:


  • Flight scheduling (overflight/landing permits, handling and fuel arrangements, additional supplementary services)
  • Flight dispatch and operations control (flight planning, crew briefing, meteo, space weather and NOTAM analyses, movement control, crew control, irregularity handling, emergency response)
  • Airport and Route analyses and feasibility checks to support commercial and flight operations department
  • Cost analysis and liaison with the accounting team
  • Liaison with the AOC team
  • Ground operations activities
  • Operational administration
  • Crew notification
  • Administrative duties relevant for flight dispatch department
  • Communication with Customers
  • Liaison between the Customer and the Company internal department to match Customer’s expectations


Qualifications and experience shall include:

  • Minimum 3 years of experience in a VIP flight dispatch environment, with worldwide flight operations (dispatch certificate or dispatch license as well as ETOPS experience are an asset);
  • Good knowledge of US commercial and private operations, including TSA waivers, DOT approvals, FAA notifications, EAPIS filing, and CBP clearance.
  • Ability to interpret weather and NOTAM information as well as airport/airspace NAV charts.
  • Familiarity with aircraft performance, (preferably with wide bodied aircrafts), international regulations, EASA rules, operations manual (OM) and flight entry requirements.
  • Proactive active with strong organizing skills, team-oriented, flexible approach and able to provide solid results under high pressure
  • Excellent communication skills in English / oral and written; additional languages will be preferred.
  • IT skills/experience in use of dispatch related software – flight planning systems (i.e. Fore Flight), SITA/AFTN communications, sched/ops control systems,FL3XX and MS Office applications
  • Willingness to work on shifts; night shift included
  • Excellent ability to manage critical and high-pressure situations
  • Solid communication skills
  • Ability to cope with heavy workload
  • Ability to answer Customer’s queries
  • Understand of Customer’s needs and expectations trough effective communication
  • Building relationships with clients based on trust and respect

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