Full job description

Security Officer Visitor Reception

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Visitor Reception in Boston, MA, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Front Desk Officer in an education location, where you will greet students, staff, and visitors, manage access and visitor processing, and support day-to-day security-related operations with professionalism and strong communication. In this welcoming role, you will represent a caring, reliable team that puts people first, values integrity, and brings an agile, innovative approach to every interaction.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:DayTimeMon03:00 PM – 11:00 PMTue03:00 PM – 11:00 PMWed03:00 PM – 11:00 PMThur03:00 PM – 11:00 PMFri03:00 PM – 11:00 PM

What You’ll Do:

• Provide customer service to students, staff, visitors, and/or vendors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access at the front desk by verifying visitors, reviewing identification and/or visitor logs, issuing access credentials, and documenting entries in accordance with location policies.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with school personnel and/or emergency contacts as needed.
• Support a professional front desk presence by observing lobby activity, reporting unusual or suspicious behavior, and helping to deter unauthorized access or other security-related concerns.
• Complete required reports, logs, and incident documentation, and provide clear information during shift changes and/or when communicating with Allied Universal leadership.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.