Full job description

Key Duties and Responsibilities

• Access Control
• Monitor entry and exit points of the premises.
• Verify the identity of employees, visitors, contractors, and delivery personnel.
• Maintain visitor registration and access records.
• Prevent unauthorized persons from entering restricted areas.
• Patrolling and Surveillance
• Conduct regular patrols of buildings, parking areas, and surrounding premises.
• Monitor CCTV cameras and security alarm systems, where assigned.
• Identify and report suspicious activities, safety hazards, and security breaches.
• Ensure doors, gates, windows, and restricted areas are properly secured.
• Safety and Emergency Response
• Respond promptly to security incidents, alarms, accidents, and emergencies.
• Follow established emergency, evacuation, and fire-safety procedures.
• Assist in evacuating occupants when required.
• Contact emergency services and supervisors when necessary.
• Incident Reporting
• Record incidents, suspicious activities, and unusual occurrences in the security logbook.
• Prepare accurate incident reports and submit them to the supervisor.
• Preserve relevant information and evidence in accordance with company procedures.
• Customer Service
• Assist employees, visitors, and guests in a professional and courteous manner.
• Provide directions and basic information.
• Handle complaints calmly and refer issues to the appropriate department.
• Loss Prevention
• Help prevent theft, vandalism, trespassing, and damage to company property.
• Follow authorized procedures for checking deliveries, materials, and property movements.
• Report missing items, suspicious behavior, and property damage.
• Compliance and Professional Conduct
• Follow company security policies, post orders, and applicable laws and regulations.
• Maintain confidentiality and protect sensitive information.
• Wear the prescribed uniform and maintain a professional appearance.
• Remain alert, punctual, disciplined, and fit for assigned duties.
• Other Responsibilities
• Perform other reasonable security-related duties assigned by the supervisor.
• Attend security briefings, training sessions, and emergency drills.

Job Specification:

Educational Qualifications

• Minimum secondary school education or equivalent, depending on employer requirements.
• Ability to read, write, and understand instructions in the required working language.

Experience

• Previous experience in security, safety, customer service, or a related role is preferred.
• Fresh candidates may be considered if they meet the required training and licensing standards.
• Required Skills and Competencies
• Good observation and surveillance skills.

Physical Requirements

• Ability to stand, walk, and patrol for extended periods.
• Ability to work rotating shifts, nights, weekends, and public holidays, as required.
• Ability to perform assigned duties safely and respond to emergencies within the limits of training and physical capability.

Personal Attributes

• Honest, trustworthy, and reliable.
• Alert, vigilant, and detail-oriented.
• Punctual and disciplined.
• Courteous, respectful, and professional.
• Responsible and committed to confidentiality.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure.
• Basic incident reporting and record-keeping skills.
• Knowledge of access control and patrol procedures.
• Ability to identify and report suspicious activities.
• Good customer service and conflict-management skills.
• Basic knowledge of fire safety, evacuation, and emergency procedures.
• Ability to follow instructions and work independently or as part of a team.
• Licenses and Certifications
• Valid security guard license or approval, where required by the applicable authority.

Working Conditions

• Work may be performed indoors or outdoors.
• Duties may involve prolonged standing, walking, and exposure to varying weather conditions.
• Shift work and deployment to different security posts may be required.
• Relevant security, first-aid, fire-safety, or emergency-response training, where required by the employer or local regulations.

Work Location: In person