Job Summary

The Medical Center Secretary is responsible for providing administrative and secretarial support to the clinic management and medical team, ensuring smooth daily operations, effective communication, proper documentation, and efficient coordination between doctors, staff, patients, and external authorities.

Key Responsibilities

• Handle daily administrative and secretarial tasks and support clinic management.
• Manage appointments, meetings, schedules, and follow-ups for doctors and management.
• Prepare, organize, and maintain official letters, reports, employee records, and other clinic documents.
• Coordinate with doctors, nurses, receptionists, radiographers, and other departments.
• Handle emails, telephone calls, WhatsApp messages, and official correspondence professionally.
• Assist with HR activities, including employee documentation, attendance, leave records, onboarding, and offboarding.
• Coordinate DHA and DHCC licensing, renewals, cancellations, and other healthcare regulatory documentation.
• Follow up on pending approvals, signatures, payments, and required documents.
• Maintain confidentiality of patient information, employee records, and clinic business information.
• Assist in preparing reports, meeting minutes, notices, and internal communications.
• Coordinate with insurance, accounts, suppliers, and external service providers when required.
• Monitor pending administrative tasks and ensure timely completion.
• Support recruitment activities, including interview scheduling and candidate communication.
• Ensure proper filing and record-keeping of all administrative documents.
• Perform other administrative duties assigned by management.

Qualifications and Requirements

• Bachelor’s degree or diploma in Business Administration, Office Management, or a related field preferred.
• Previous experience as a secretary or administrative assistant, preferably in a medical center or healthcare facility.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office, email, and document preparation.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Professional attitude and ability to maintain confidentiality.
• Good English communication skills; additional languages are an advantage.

Key Competencies

• Time management and organization
• Communication and coordination
• Documentation and record management
• Problem-solving and follow-up
• Teamwork and professionalism
• Confidentiality and accuracy

Work Location: Doctors Clinic Diagnostic Center, Dubai Healthcare City, Dubai, UAE.

Pay: AED1,600.00 – AED6,100.00 per month