Full job description

Position Overview:

We are seeking a friendly, organized, and detail-oriented Salon Receptionist to manage client appointments, handle front desk operations, and provide exceptional customer service. The ideal candidate will have a passion for the beauty industry, excellent communication skills, and a welcoming personality.

Key Responsibilities:

• Greet clients upon arrival with a friendly and professional demeanor
• Manage phone lines, answer client inquiries, and schedule appointments
• Maintain appointment book and ensure smooth booking process for clients
• Assist with client check-in/check-out and process payments
• Provide general salon information, including service offerings and pricing
• Ensure the reception area is clean, organized, and welcoming
• Assist with inventory management (e.g., supplies, products)
• Coordinate with stylists and other salon staff to ensure timely services
• Handle customer concerns with professionalism and escalate issues when necessary
• Perform other administrative duties as assigned