Job Description

Roles & Responsibilities

Job Description We are looking for a Sales Support Officer to join our team. The candidate will be responsible for providing sales, customer service, and administrative support to ensure smooth daily business operations.

Key Responsibilities:

• Support the sales team in preparing quotations, sales orders, and invoices.
• Handle customer inquiries, requests, and complaints professionally.
• Coordinate with internal departments to ensure smooth sales operations.
• Maintain accurate sales records, customer information, and documentation.
• Prepare regular reports, spreadsheets, and other business documents.
• Assist with scheduling meetings and coordinating administrative activities.
• Ensure proper filing and documentation of sales-related records.
• Support improvements in administrative processes and workflows.
• Comply with company policies and procedures.

Desired Candidate Profile

• Bachelor’s degree or Higher National Diploma (HND) in Business or a related field.
• 1-3 years of relevant experience in sales support, customer service, or a similar role.
• Good written and verbal communication skills.
• Proficiency in CRM software.
• Good organizational, coordination, and administrative skills.
• Ability to manage multiple tasks and work effectively with different departments.