Full job description

Job Summary

We are looking for an experienced and results-driven Sales Supervisor to oversee daily sales operations, manage the sales team, develop customer relationships, and achieve sales targets. The ideal candidate should have a strong background in FMCG sales and distribution, excellent leadership skills, and the ability to drive business growth.

Key Responsibilities

– Supervise and monitor the daily activities of the sales team to ensure achievement of sales targets.

– Plan daily sales routes, customer visits, and market coverage.

– Monitor sales performance, productivity, and individual team targets.

– Ensure effective distribution and availability of company products across assigned outlets.

– Develop and maintain strong relationships with existing customers and identify new business opportunities.

– Monitor daily sales orders, collections, outstanding payments, and customer credit limits.

– Coordinate with the warehouse and delivery teams to ensure timely order fulfillment.

– Monitor stock availability, product expiry, returns, and market feedback.

– Conduct regular market visits to assess competitor activities, pricing, promotions, and product visibility.

– Prepare and submit daily, weekly, and monthly sales reports to management.

– Train, motivate, and guide sales representatives to improve performance.

– Ensure compliance with company sales policies, pricing guidelines, and procedures.

– Resolve customer complaints and support the team in achieving sales objectives.

Requirements

– Minimum 3–5 years of experience in FMCG sales, preferably in a supervisory role.

– Previous experience in FMCG distribution and general trade is highly preferred.

– Proven ability to manage a sales team and achieve sales targets.

– Good knowledge of the UAE market, customer networks, and distribution channels.

– Strong communication, negotiation, leadership, and problem-solving skills.

– Ability to analyze sales reports and monitor team performance.

– Proficiency in MS Excel and sales reporting systems.

– A valid UAE driving licence is preferred.

– Candidates who can join immediately will be an advantage.

Skills

– Sales Team Management

– FMCG Sales and Distribution

– Market Development

– Customer Relationship Management

– Sales Target Achievement

– Sales Reporting and Analysis

– Negotiation and Communication