About the Role

We are looking for an organised, proactive Sales Assistant to support the student journey from first enquiry to enrolment. You will handle leads, explain course options, prepare quotations, maintain the sales pipeline, and follow up consistently. The role also supports corporate sales activities.

Key Responsibilities

  • Respond promptly and professionally to enquiries received through phone, WhatsApp, email, the website, and social media.
  • Understand each prospect’s language goals, level, availability, budget, and preferred learning format.
  • Coordinate placement tests, trial classes, and consultations.
  • Follow up with open leads consistently and convert enquiries into paid enrolments.
  • Maintain accurate CRM records, including lead status, next action, and follow-up dates.
  • Prepare quotations and proposals using approved programme prices, obtaining management approval for discounts or special offers.
  • Track student demand and coordinate upcoming groups, waiting lists, and start dates with the Student Coordinator.
  • Support corporate outreach, proposals, client follow-ups, and meeting arrangements.
  • Prepare enrolment forms, invoices, and receipts, and coordinate outstanding payments with accounts.
  • Support workshops, campaigns, and events through lead capture and follow-up.
  • Submit weekly reports on enquiries, conversions, and revenue.

Requirements

  • Native Arabic speaker with fluent spoken and written English.
  • 1–3 years of experience in sales, admissions, customer service, or client coordination.
  • Previous experience in a language centre or training institute is strongly preferred.
  • Strong communication, organisation, and follow-up skills.
  • Confidence using WhatsApp Business, Excel or Google Sheets, email, and CRM tools.
  • Accuracy when handling quotations, payments, and student records.
  • Currently based in the UAE and available to work in JLT, Dubai.

To Apply

Please send your CV by direct message and briefly mention your sales experience and any previous work with language centres or training institutes.

Pay: AED3,000.00 – AED3,500.00 per month


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