A little taste of your day-to-day:

• To oversee all daily duty locations and responsibilities of Security Officers. Coordinate a smooth daily operation as per the department standard and Managers direction, ensuring effective communication and information exchange between the management and security staff.
• To ensure all Security Officers are aware of and adhering to the company Policies and Procedures.
• Conducts an effective shift hand over, including briefing all staff of relevant events and information, taking possession of departmental property and responsibility for their safekeeping.
• Initiates investigation of crimes committed against property and persons, writes incident and accident reports, monitors investigations to their timely conclusion and ensures appropriate follow-up with guests, visitors, employees, reports and documenting contacts.
• Be correct, secure and courteous in handling any disciplinary or criminal case.
• Observe and report all identified violations of company Policies and Procedures, suspicious activities and criminal acts to Company Management.
• Responsible for the security of the Hotel’s assets including but not limited to guests, colleagues, contractors and visitors.
• Observe and report to company management all identified security hazards.
• Maintain a high level of discipline & punctuality along with regular attendance as required by the standard.
• Record all observed incidents on a daily log of incidents and submit same to Company Management.
• Conduct locker checks in line with Human Resources when requested.
• Coordinate functions with other security staff or external agencies such as Police, Civil Defense and other government departments, promoting good will with them.
• Be alert for any unusual packages, guests or vehicles, taking appropriate action if located.
• Be thoroughly familiar of the property layout, design, entry and exit points.
• Ensure that the Security Control Room and Fire Control Rooms are never left unattended.
• To attend regular training within the department.
• Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thoroughfares.
• Attend to all guest inquiries and requests immediately, with respect and to a high standard of customer service.
• To strictly adhere to the hotel’s policy on confidentiality and ethics.

What we need from you:

• Security supervisor license from SIRA Dubai
• Excellent communication both written and oral in English
• Ability to be self-motivated, organized and demonstrate good team work
• Customer driven, culturally adaptable, communicates well and works with all level of people
• Good Computer literacy (Microsoft applications)
• Pro-active approach, and the ability to meet deadlines
• Minimum of 5 years experienced in a Security Supervisor role within a 5 Star Hotel or similar industry

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