Full job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years – an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:

ROOM CHECKER

Microtel Inn & Suites by Wyndham Lloydminster, SK

The Room Checker will be responsible for participating in the activities of the housekeeping department in a manner that will ensure the hotel guests are provided with clean, attractive, well-maintained rooms and common areas to ensure guest comfort and enjoyment, as well as 100% guest satisfaction guarantees, quality assurance standards, guest security and safety.

RESPONSIBILITIES:

Housekeeping

• Ensure corridors and staff areas are cleaned to standards
• Ensure the timely and accurate completion of housekeeping forms/reports, following procedures required by hotel policy
• Clean rooms and common areas or work in laundry when necessary
• Respond to and anticipate guest needs with any comments or complaints being action following procedures laid down by hotel and company policy
• Inspect all rooms for cleanliness and maintenance issues daily
• Report maintenance issues by completing maintenance slips and follow up in maintenance work in rooms to ensure that work is completed
• Ensure the employee break room is comfortable and clean
• Assist in other areas of the Housekeeping Department

Laundry

• Ensure maximum efficiency/economy of washing machines and dryers
• Assist in collection of used linen from the floors and sort to wash type
• Fold and stack linen
• Change chemical dispensers
• Launder blankets, bedspreads and other items
• Handle soiled linen in accordance with health and safety requirements
• Assist in inventory control
• Notify any repairs/alternations required to linen, terry, bedding and drapes
• Ensure the security of stock and the working area