Full job description

What you’ll do:

• Thoroughly clean guest’s rooms according to Standard Operating Procedures; complete in-room checklists for each assigned room
• Replenish guest room amenities as needed including towels, in-room water, bathroom supplies, etc.
• Sanitize all high-touch items in guest’s rooms daily
• Notify your supervisor of any guest rooms that need to be placed out of order for maintenance concerns
• Report and correct any deficiencies noted in guest rooms to the appropriate individuals
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Possess knowledge of all guest services and amenities
• Maintain a high level of cleanliness, sanitation, and safety in the work area
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

• Previous guest service and/or housekeeping experience preferred
• You are able to interpret standard operating procedures, safety, and sanitation instructions.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision + dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels + local partnerships