Full job description

POSITION SUMMARY

To clean and stock guestrooms to ensure the Hotel’s high standards of cleanliness are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clean bathtub, toilet, sinks, walls, mirrors, tile, counters and floor surfaces using cloths, mops sponges, brushes and cleaning agents.

Strip and remake beds, change bed linens that may require lifting bedspreads weighing a maximum of 25 pounds.

Push and pull the vacuum throughout the entire room.

Empty all wastebaskets and discard any additional trash throughout the room.

Replenish amenities, linens and supplies in the guestroom.

Dust all furniture, pictures, drawers, shelves, window ledges and vents thoroughly.

Retrieve, restock and push housekeeping cart.

Visually inspect room for cleanliness and appearance and mark the Housekeeping board to signify the completion of the room and the correct room status.

Respond in a timely manner to guest requests, such as additional room amenities, towels, instructions on how to operate equipment in the room and other information as requested.

Ensure alarm clock is set to appropriate time.

Turn in all lost and found items in the work area to the Executive Housekeeper.

Reports all items in the room that need repair to the Executive Housekeeper.

All other duties as assigned by the supervisor.

OTHER:

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Hotel.

Upon employment, all employees are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the Hotel facilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to communicate effectively with others.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Very detail oriented, to ensure the quality of cleanliness.
• Ability to interpret a variety of instructions furnished in oral, diagram, or schedule form.
• Ability to print and speak simple sentences in English.
• Able to maintain a good working relationship with other departments, associates and guests.
• Meets legal age requirements for the position.