Full job description

The Tokuc Group believes in crafting more than just meals; we create unforgettable experiences that bring people together, celebrate community, and leave a lasting impression. Our passion for hospitality drives every decision, from the fresh ingredients we source to the warm welcome our guests receive. We are a family of unique dining destinations, each with its own character, united by a commitment to excellence and genuine care.

The Shore Restaurant, located in the charming community of Jordan, ON, is a place where culinary artistry meets breathtaking ambiance and lake views. We are currently seeking a dynamic and dedicated Restaurant Manager to be the heart and soul of The Shore, driving our vision of exceptional dining and fostering a vibrant team culture. This is an opportunity to lead, innovate, and make a tangible impact on every guest’s experience and every team member’s growth. If you’re ready to build a legacy of hospitality and pride, we invite you to join us.

Key Responsibilities:

• Inspire and lead a high-performing team, fostering a positive, collaborative, and empowering work environment where everyone feels valued and motivated to deliver their best.
• Champion an unparalleled guest experience, ensuring every visit to The Shore is memorable, seamless, and exceeds expectations through impeccable service and attention to detail.
• Oversee all facets of daily restaurant operations, from front-of-house service to back-of-house efficiency, ensuring smooth workflow and adherence to our high standards.
• Strategically manage resources, including inventory, scheduling, and labor costs, to optimize profitability without compromising quality or guest satisfaction.
• Develop and implement operational improvements, problem-solving challenges proactively to enhance efficiency and maintain a consistent, high-quality dining environment.
• Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant’s performance.
• Take an active role in recruitment, following Human Resources guidelines, overseeing orientation, training programs, and conducting performance reviews.
• Ensure compliance with all health, safety, and operational regulations, maintaining a safe and secure environment for both guests and team members.

Requirements & Qualifications:

• A minimum of 3-5 years of progressive experience as a restaurant manager or in a similar leadership role within the restaurant and hospitality industry.
• Completed high school education.
• Valid Smart Serve certification.
• Proven expertise in comprehensive restaurant operations and management principles.
• Outstanding customer service skills with a genuine passion for creating positive guest experiences.
• Strong organizational abilities, capable of prioritizing tasks and managing multiple demands effectively in a fast-paced environment.
• Excellent communication skills, fostering clear dialogue with team members, guests, and suppliers.
• Proficiency in computer systems and restaurant management software. Working knowledge of Toast and 7Shifts would be an asset.

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