Full job description

Overview
We are seeking an energetic and dedicated Restaurant Manager to lead our dynamic food service team. In this pivotal role, you will oversee daily operations, ensure exceptional customer experiences, and drive the success of our restaurant. Your leadership will inspire staff, uphold food safety standards, and manage all aspects of restaurant management with enthusiasm and professionalism. This is an exciting opportunity for a motivated individual passionate about hospitality, culinary excellence, and team development.

Responsibilities

• Lead and supervise daily restaurant operations, including food preparation, service delivery, and staff management to ensure smooth functioning.
• Oversee inventory control, ordering supplies, and managing food production to maintain quality standards and minimize waste.
• Implement and monitor food safety protocols in compliance with health regulations, ensuring proper handling and storage of all food items.
• Manage POS systems such as Aloha POS and Micros POS for accurate cash handling, sales tracking, and reporting.
• Train, develop, and motivate staff through effective onboarding, ongoing training sessions, and performance evaluations.
• Coordinate shift schedules, manage staffing levels, and oversee customer service to deliver a memorable dining experience.
• Handle customer inquiries, resolve complaints promptly, and foster a welcoming atmosphere for guests.
• Support budgeting efforts by controlling costs related to food, labor, and supplies while maximizing profitability.
• Collaborate with kitchen staff to ensure high-quality food presentation and timely service in both casual dining and fine dining settings.
• Assist with catering events or banquet services as needed to expand service offerings.

Experience

• Proven management experience within the food industry, ideally in quick service & fast food restaurants or casual dining environments.
• Extensive background in food preparation, cooking techniques, and kitchen management including culinary experience.
• Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing and sales reporting.
• Demonstrated supervisory experience with staff training & development in hospitality or restaurant management roles.
• Strong knowledge of food safety standards, inventory control practices, and food handling procedures.
• Experience managing budgets, controlling costs, and implementing operational improvements.
• Background in customer service excellence with the ability to handle challenging situations professionally.
• Previous experience in hotel or bar settings is a plus; barista or coffee experience can be advantageous for diverse beverage service knowledge. Join us as a Restaurant Manager where your leadership fuels exceptional guest experiences! Bring your passion for food service management, culinary expertise, and team-building skills to create a vibrant environment that celebrates hospitality at its best!