Full job description

• Oversee all aspects of restaurant operations, including staff scheduling, inventory management, and maintenance of equipment.
• Ensure compliance with health and safety regulations, food handling guidelines, and licensing requirements
• Monitor and maintain quality standards for food preparation, presentation, and service
• Continuously assess and improve operational processes to enhance efficiency and customer satisfaction
• Set performance expectations, provide constructive feedback, and implement training programs to enhance skills and knowledge
• Foster a positive work environment that promotes teamwork, motivation, and excellent customer service
• Schedule staff effectively to ensure adequate coverage during peak business hours
• Ensure guests receive exceptional service and resolve any customer complaints or concerns promptly and professionally
• Maintain a welcoming and friendly atmosphere in the restaurant, ensuring a positive dining experience for guests
• Interact with customers, gather feedback, and use insights to improve service quality and meet customer expectations
• Develop and manage budgets, including labour costs, food and beverage costs, and operational expenses
• Monitor sales performance, analyse financial reports, and implement strategies to increase revenue and profitability
• Control inventory levels and manage purchasing to minimise waste and maintain cost-effectiveness
• Collaborate with the marketing team to develop and execute marketing initiatives, promotions, and special events
• Build and maintain positive relationships with customers, suppliers, and vendors to support business growth
• Monitor industry trends and competitor activities to identify opportunities for business expansion and differentiation.
• Uphold company values throughout business practices and utilise sound judgment in decision making

Job Type: Full-time