Full job description

• Greeting & Seating: Welcoming guests, Escorting them to tables, and providing menus.
• Reservation Management: Handling phone/online bookings and managing the waitlist efficiently.
• Dining Flow Management: Coordinating with waitstaff to manage seating, ensuring an even workload.
• Customer Service: Answering inquiries, handling complaints professionally, and ensuring guest satisfaction.
• Area Maintenance: Keeping the entryway and host stand clean and organized.

Required Skills & Qualifications

• Communication: Excellent verbal skills for engaging with guests and staff.
• Organization: Strong multitasking abilities to manage a busy floor.
• Interpersonal Skills: Friendly, professional demeanor.
• Experience: Previous restaurant experience is often preferred.
• Physical Stamina: Ability to stand/walk for long periods.