Be prepared to answer questions about the restaurant, the concept, the menu etc.- Manage guest volume in each server section, rotating as possible/appropriate to spread the volume evenly amongst server/bartender staff
- Add guests to waitlist as necessary and maintain communication with guests waiting for tables
- Answer the phone promptly and make reservations/place takeout orders upon request
- Stay busy- understand that business levels can change quickly and be ready to jump into action at any time to help servers and bartenders succeed during high-volume periods
- Seek out opportunities to learn and grow your hospitality skills
- Maintain a clean, organized, and polished service area
Qualifications
- Prior experience in high-volume customer service preferred
- Be organized, attentive and efficient. Hustle/a sense of urgency is a must
- Strong communication and interpersonal skills
- Ability to multitask and remain composed in a fast-paced environment
What We Offer
- Supportive team environment
- Opportunities to expand food, wine and service knowledge
- Paid sick time
- Staff meals
- Employee discounts

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