Full job description

Overview

No experience required, please feel free to message interest for an interview!
Join our vibrant team at “Kunjip Tofu” (finer dining Korean restaurant) located in Mountain View, CA, as a Restaurant Host/Hostess, where your warm personality and exceptional customer service skills will set the tone for an unforgettable dining experience. In this lively role, you will be the first point of contact for guests, creating a welcoming atmosphere and ensuring smooth seating and reservation management. Your energetic approach will help foster guest satisfaction and contribute to a positive, dynamic restaurant environment. This paid position offers an exciting opportunity to develop your hospitality skills while engaging with diverse guests and team members.

Responsibilities

• Greet guests with enthusiasm and genuine friendliness as they arrive, making them feel valued from the moment they walk in
• Manage waitlist & reservations, and seating arrangements efficiently using POS systems such as Verona and Yelp Waitlist app.
• Answer incoming phone calls with professionalism, providing information about the restaurant, wait times, or special events while maintaining excellent phone etiquette
• Coordinate with servers and kitchen staff to ensure timely seating and guest service, supporting a seamless dining experience
• Maintain cleanliness and organization of the host stand area, including menus and reservation logs
• Assist guests with special requests or accommodations, demonstrating strong guest relations skills
• Support team members during busy periods by providing courteous assistance and fostering a hospitable environment

Experience

• Prior host/hostess experience in a fast-paced restaurant setting preferred but not required; enthusiasm for hospitality is key
• Strong communication skills to effectively interact with guests, team members, and management
• Knowledge of food service operations and restaurant workflows enhances your ability to excel in this role
• Experience with POS systems such as Aloha POS or Micros POS is advantageous
• Background in customer service or guest relations roles, including hotel or hospitality experience, is highly valued
• Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure
• Excellent phone etiquette and interpersonal skills to build rapport with diverse guests