RESPONSIBILITIES
- Cultivate and sustain virtual relationships with clients to retain them through dedicated relationship management efforts, addressing service quality and operational concerns.
- Achieve financial targets by selling and cross-selling bank products, focusing on portfolio and asset growth, wealth referrals and successful closure of referrals and Forex transactions.
- Adhere to operational risk policies, sales processes and regulations, ensuring compliance with KYC procedures and safeguarding Emirates NBD’s reputation.
- Ensure daily customer contact is maintained and monitored to guarantee all portfolio clients receive necessary support and assistance.
- Maintain exceptional service quality to positively influence CSAT scores within your portfolio.
- Complete mandatory training and certifications promptly while maintaining punctuality, meeting deadlines and adhering to Emirates NBD’s dress code policy.
REQUIREMENTS
- Education – University Degree in Business or Finance.
- Experiences – 1 to 3 years in a sales role within the Financial services/Banking industry. – Experience across a wide range of Banking areas, e.g. Retail and Wealth Management.
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