Conducts investigations, inquiries, review, evaluation, and resolution of documents for Donor Operations and Biologics and provides donor relations support.Responsibilities:

The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Maintains donor records to ensure accuracy, consistency, and timely completion
• Performs operational audits to ensure accuracy of donor records or blood products
• Resolves problems related to donor records
• Investigates ABO exceptions, pending reviews, and determines if quarantines or deferrals can be deactivated
• Provides donor relations support.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

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