Job Summary

Mendhan Medical Center LLC is looking for a Receptionist cum Insurance Coordinator to join our team in Ras Al Khaimah.

We are looking for a friendly, organized, and responsible candidate with previous experience in a medical center/clinic and knowledge of UAE health insurance procedures. The role will involve handling front-desk responsibilities along with basic insurance coordination and claims-related work.

Key Responsibilities

• Welcome and assist patients at the reception.
• Handle patient registration, appointments, and inquiries.
• Answer phone calls and coordinate with patients regarding appointments and services.
• Verify patient insurance eligibility and coverage.
• Coordinate insurance approvals and required documentation.
• Assist with insurance claim submissions and follow-ups.
• Coordinate with insurance companies/TPAs regarding approvals and claims.
• Follow up on pending, rejected, or incomplete claims.
• Maintain accurate patient, billing, and insurance records.
• Coordinate with doctors and clinic staff regarding patient requirements.
• Ensure proper documentation and confidentiality of patient information.
• Handle general administrative and reception duties as required.

Requirements

• Previous experience as a medical receptionist, insurance coordinator, or similar role in a UAE healthcare facility.
• Experience with UAE medical insurance claims and approvals is required.
• Basic understanding of insurance companies, TPAs, approvals, and claim procedures.
• Good communication and interpersonal skills.
• Good computer skills and familiarity with MS Office.
• Ability to communicate professionally with patients, doctors, and insurance representatives.
• Well-organized, detail-oriented, and able to multitask.
• Candidates with experience in Ras Al Khaimah or currently residing in RAK are preferred.

What We Offer

• Full-time employment
• Professional healthcare environment
• Opportunity to develop experience in both medical reception and insurance coordination

Interested candidates can apply with their updated CV.

Job Type: Full-time
Location: Ras Al Khaimah, UAE

Work Location: In person