Full job description

WE ARE HIRING

Receptionist Cum Call Center

London Medical Center, Al Humaidiya 2, Ajman is looking for a friendly, professional, and motivated Receptionist Cum Call Center staff to join our team.

Requirements:

• Previous experience in reception, call center, or customer service
• Healthcare or medical center experience is preferred
• Good communication skills in English
• Arabic is an advantage
• Professional and presentable
• Able to handle calls, WhatsApp inquiries, appointments, and patient follow-ups
• Strong customer service and communication skills
• Able to work in a fast-paced clinic environment

Main Duties:

• Handle incoming calls and WhatsApp inquiries
• Book and confirm patient appointments
• Follow up with previous inquiries and patients
• Welcome and assist patients at reception
• Explain clinic services and offers
• Coordinate appointments with doctors and therapists
• Maintain accurate patient and appointment records

Pay: AED2,500.00 – AED3,500.00 per month

Work Location: In person