Full job description

Position Summary

We are seeking a detail-oriented and highly professional receptionist to support our Human Resources team while serving as the first point of contact for visitors and incoming communications. This role combines front desk reception, HR support, internal communications, accounting assistance, and office coordination to ensure smooth day-to-day operations.

This position requires the highest level of discretion and confidentiality, as the individual will handle sensitive employee information and company records.

Key Responsibilities

Front Desk & Reception

• Greet and assist visitors in a professional and welcoming manner
• Answer and direct incoming calls, including rollover lines from the dealership
• Receive, sign for, and distribute packages and deliveries
• Maintain a clean, organized, and professional lobby and conference room areas

HR & Administrative Support

• Provide administrative support to the HR team, ensuring timely and accurate completion of tasks
• Monitor and track New Hire Ambassador tasks, including I-9 completion and onboarding milestones
• Assist with onboarding documentation and compliance tracking
• Assist with W-2 distribution and benefits enrollments, providing support to employees as needed
• Provide Paycom support, including password resets and basic troubleshooting
• Maintain strict confidentiality when handling employee records and information
• Scan and route documents for the Accounting department
• Prepare and send birthday and work anniversary cards for employees
• Assist with general office and clerical tasks as needed

Office Operations & Inventory Management

• Order office supplies and maintain appropriate inventory levels
• Maintain inventory of corporate uniforms and coordinate distribution
• Ensure cleanliness and organization of supply rooms and shared office spaces
• Maintain a professional and well-stocked work environment

Qualifications

• Previous administrative, receptionist, or HR support experience preferred
• Strong organizational skills and attention to detail
• Professional communication skills, both verbal and written
• Ability to manage multiple tasks in a fast-paced environment
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Experience with HRIS systems (Paycom preferred) is a plus
• Friendly, dependable, and service-oriented attitude

Required Education:

• High school diploma or equivalent required.
• Additional certification in office administration or related field preferred.

Required Experience:

• Minimum of 1 year of experience in a receptionist or customer service role.
• Experience in an automotive dealership or similar environment is advantageous.
• Familiarity with multi-line phone systems and office equipment.