Full job description

Receptionist *Bilingual Spanish/English Required*
Access Care Partners
Full-Time | 35 hours/week
$18–$21 per hour
Monday–Friday | 9:15 AM – 5:15 PM

Join Our Front Desk Team

At Access Care Partners, we do more than provide services—we support people, families, and communities. As a Receptionist, you’ll be part of a collaborative front desk team that creates a welcoming and supportive experience for everyone who visits or contacts our organization.

If you’re organized, people-focused, and thrive in a fast-paced environment, this is a meaningful opportunity to make a daily impact.

What You’ll Do

Front Desk & Customer Experience

• Greet visitors warmly and create a welcoming environment
• Answer and route calls promptly and professionally
• Take accurate messages and ensure timely communication
• Notify staff of visitor arrivals and assist guests as needed

Administrative & Clerical Support

• Provide support to multiple programs (filing, data entry, materials prep)
• Assist with Personal Care Management (PCM) tasks, including mailings and documentation
• Maintain organized supplies, forms, and office materials
• Support general office operations and team needs

Mail & Office Operations (Key Responsibility)

• Process incoming and outgoing mail daily
• Distribute faxes and manage mailroom supplies
• At 5:15 PM each day, deliver outgoing mail to the post office (required responsibility)
• Maintain postage machine and related supplies

Office Environment

• Keep the coffee station clean, stocked, and welcoming
• Help train backup reception staff as needed

What We’re Looking For

• Bilingual (Spanish/English) required
• 1+ year of receptionist, administrative, or related experience preferred
• Strong communication and customer service skills
• Detail-oriented with solid organizational abilities
• Comfortable using Google Workspace and Microsoft Office
• Ability to multitask and stay calm in a busy office setting
• Willingness to learn new systems and adapt in a changing environment

Additional Requirements:

• Valid driver’s license and access to a reliable vehicle during work hours
• Ability to pass background checks (CORI, SORI, etc.)

Why Join Access Care Partners?

• Meaningful work supporting community-based care
• Supportive, mission-driven team environment
• Consistent weekday schedule (no weekends)
• Opportunity to grow your administrative and healthcare support experience