Full job description

Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, managing front desk operations with efficiency and professionalism. This role requires excellent communication skills, strong organizational abilities, and proficiency with office management tools. The Receptionist will support various administrative functions, ensuring smooth daily operations and delivering exceptional customer service in a fast-paced environment.

Responsibilities

• Greet visitors and clients warmly, providing a positive first impression
• Manage multi-line phone systems, directing calls appropriately and taking accurate messages
• Handle front desk duties including scheduling appointments and maintaining visitor logs
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Utilize Microsoft Office, Google Workspace, and other office software for correspondence and record keeping
• Assist with calendar management and appointment scheduling using various digital tools
• Support office management tasks such as inventory tracking, supply ordering, and basic bookkeeping with QuickBooks or similar software
• Provide customer support via phone, email, or in person, maintaining professional phone etiquette and communication standards
• Maintain a clean and organized reception area to promote a welcoming environment
• Perform clerical tasks including typing, proofreading, and data entry to support administrative functions

Qualifications

• Proven experience in office management, clerical work, or as a receptionist preferred
• Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry skills
• Excellent organizational skills with the ability to multitask effectively in a busy environment
• Bilingual abilities are a plus to assist diverse clientele
• Experience with multi-line phone systems and front desk operations highly desirable
• Knowledge of QuickBooks or bookkeeping experience is advantageous
• Exceptional customer service skills with professional phone etiquette
• Ability to handle confidential information discreetly and maintain accuracy in documentation
• Strong time management skills to prioritize tasks efficiently
• Previous experience in medical or dental reception is beneficial but not required