Full job description

Medical Receptionist (2+ Years Experience)

Job Type: Full-time
Experience Required: Minimum 2 years
Location: Dubai

Job Summary

We are seeking a professional and organized Medical Receptionist with at least 2 years of experience in a healthcare setting. The ideal candidate will manage front desk operations, provide excellent patient service, and support daily administrative functions in a medical office.

Responsibilities

• Greet and check-in patients in a friendly and professional manner
• Schedule, confirm, and reschedule patient appointments
• Answer and route phone calls
• Verify patient insurance information and collect co-payments
• Maintain and update electronic medical records (EMR)
• Handle patient inquiries and provide accurate information
• Coordinate with doctors, nurses, and medical staff
• Maintain confidentiality in compliance with HIPAA regulations
• Process billing and assist with basic administrative duties

Requirements

• Minimum 2 years of experience as a Medical Receptionist
• Knowledge of medical terminology
• Experience with EMR/EHR systems
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Proficient in Microsoft Office
• Talk English and Arabic