Works closely with: Management, Project Teams, HR, Vendors, and Clients

Oversees and Manages:

• Front desk operations
• Incoming and outgoing communication
• Office stationery and basic administration

Key Role Identity

• First point of contact, not gatekeeper
• Communicator, not message dropper
• Coordinator, not task avoider
• Professional representative of the company

Key Responsibilities

1. Front Desk & Client Handling

• Greet and welcome clients, consultants, and visitors professionally
• Manage visitor entries, appointments, and meeting coordination
• Maintain a presentable and disciplined reception area

2. Communication Management (Mandatory)

• Answer, screen, and direct incoming phone calls efficiently
• Handle official emails, inquiries, and correspondence
• Ensure accurate communication between:
• Management
• Project and site teams
• Vendors and clients
• Follow up on messages to ensure closure

3. Office & Stationery Management

• Monitor and manage office and site stationery requirements
• Maintain stock levels and raise purchase requests on time
• Coordinate pantry and basic office supplies

4. Mail & Courier Coordination

• Receive, record, and distribute incoming mails and couriers
• Arrange outgoing couriers and maintain dispatch records
• Coordinate document movement between office and sites

5. Administrative Support

• Support Admin and HR teams with daily office coordination
• Assist in filing, scanning, record keeping, and documentation
• Maintain registers and basic office records