Position: Receptionist

Responsibilities:

• Serve as the first point of contact for clients, providing a warm and professional welcome
• Support clients throughout their rehabilitation journey
• Manage appointment scheduling and client records
• Maintain and update client data using CRM systems
• Handle communication and coordination related to insurance claims and patient coverage
• Ensure high-quality customer service and support smooth daily operations
• Assist in client engagement and conversion processes

Requirements:

• Strong communication and interpersonal skills
• Experience using CRM systems
• Previous experience working with insurance documentation is a plus
• Basic knowledge of clinical or wellness services is an advantage
• Responsible, attentive, and client-focused
• Knowledge of Arabic is a plus

Compensation and Benefits:

• Pay per shift
• Performance-based commission (% of monthly clinic revenue)
• Additional bonuses tied to conversion rates and performance metrics