Full job description

Key Responsibilities:

• Manage bookings, process visitor check-ins, and handle related questions.
• Actively promote our VR experiences and packages to guests, maximizing sales opportunities.
• Maintain a clean and inviting reception and lounge area.
• Handle all incoming calls with courtesy, directing them appropriately and managing inquiries.
• Monitor and manage inventory for office and guest supplies, restocking as needed.
• Operate office equipment efficiently and manage general filing and documentation.

Qualifications:

• Experience: At least 1 year in a customer service role with proven sales experience.
• Skills:
• Excellent interpersonal skills and an approachable demeanor.
• Proven ability to engage customers and promote products/services effectively.
• Strong organizational and multitasking abilities with attention to detail.
• Professional phone etiquette and familiarity with Microsoft Office suite.
• Fluent in English (reading, writing, and speaking).
• Dependable and punctual with a commitment to maintaining high attendance standards.

Job Type: Full-time