Full job description

Job Summary

The Public Area Attendant will ensure that all public spaces within the property are maintained to the highest standards of cleanliness, presentation and safety. This role supports guest satisfaction by ensuring communal areas are inviting, hygienic and well-stocked at all times.

Key Responsibilities

• Clean and maintain public areas including lobbies, corridors, lifts, restrooms, stairwells, meeting rooms and external entrances following company standards and schedules.
• Vacuum, sweep, mop, dust, polish surfaces, clean glass and remove litter; ensure floors and surfaces are free from hazards and presentable at all times.
• Replenish consumables and amenity supplies in public toilets, seating areas and vending locations; report low stock levels to the supervisor for replenishment.
• Prepare meeting and event spaces by setting out furniture, arranging seating, placing signage and ensuring areas are tidy and ready for use.
• Monitor and report maintenance issues, damage, lost property or health and safety concerns promptly to management and assist with basic corrective actions where instructed.
• Assist colleagues with deep-clean projects, special events and ad-hoc duties to maintain standards during busy periods.
• Ensure waste is segregated and disposed of correctly, supporting recycling initiatives and following site procedures for hazardous or bulky waste.

Requirements

• Previous experience in a cleaning, housekeeping or public area role preferred, ideally within hospitality, retail or facilities management.
• Knowledge of basic cleaning techniques, safe use of cleaning chemicals and awareness of COSHH principles.
• Ability to work efficiently, maintain attention to detail and manage time to complete routine tasks and respond to ad‑hoc requests.
• Willingness to work flexible hours including early mornings, evenings and occasional weekends to cover events and shift patterns.
• Good communication skills and the ability to work as part of a team while also following instructions independently.
• Physical fitness sufficient to stand, walk, bend and lift moderate loads for extended periods during a shift.