Full job description

Key Responsibilities

• Process all Ministry of Human Resources and Emiratisation (MOHRE) transactions.
• Handle all visa and residency services, including issuance, renewal, cancellation, and amendments.
• Manage Emirates ID applications and medical fitness procedures.
• Prepare and submit employment contracts, job offers, and related permits.
• Process applications through government online portals and systems.
• Open, update, and maintain company establishment files and licenses.
• Complete data entry and government form submissions accurately and efficiently.
• Handle corporate, investor, and individual service transactions.
• Provide professional customer service and respond to client inquiries.
• Stay updated with UAE government regulations, procedures, and policy changes.

Requirements

• Minimum 3 years of UAE experience in a PRO role or Typing Center environment.
• Strong knowledge of UAE labor, immigration, residency, visa, and Emirates ID procedures.
• Proven experience using UAE government online platforms and portals.
• Ability to independently manage transactions from initiation to final approval.
• Fluency in Arabic and English (spoken and written).
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office applications.
• Valid UAE Driving License (mandatory)
• Ability to work under pressure and manage multiple tasks simultaneously.

Job Type: Full-time