Full job description

Pool Attendant – Guest Activities

Rate of Pay: $ 18.00 per hour

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role:

Working in our Guest Activities Division, you will enjoy being part of a team that creates an atmosphere of exceeding guest expectations by creating “picture perfect” guest experiences throughout the resort. Pool Attendants are responsible for creating a great guest experience and welcoming service while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the change rooms, the pool deck area and guest gym, as well as distribution and retrieval of towels. Pool Attendants are expected to know resort amenities and promptly answer any guest questions.

Job duties:

• Setting up chairs, loungers, and other pool furniture.
• Greet and welcome guests to the pool area in a friendly manner.
• Providing guests with towels, refreshments and attending to their requests.
• Advise guests and ensure pool rules and safety protocols are being followed.
• Maintaining high levels of cleanliness of pool, hot tub, change rooms, and gym areas.
• Ensure the facility is always in the highest level of cleanliness and sanitary condition and report any equipment deficiencies.
• Maintain locker rooms and ensure all amenities are stocked.
• Covering Guest Activities shifts, which includes but not limited to campfires, movie nights, and holiday celebrations.
• Other duties as assigned.

Employment Experience and Educational Requirements:

• Completion of post-secondary education is required.
• Exhibits exceptional guest service abilities with a keen attention to detail.
• Demonstrate unwavering commitment to health and safety, devoted to maintaining a secure work environment.
• Dynamic, and enthusiastic individual capable of thriving under pressure while efficiently handling multiple tasks and responsibilities.
• Possession of a First Aid certificate is an asset.
• Must have a valid ProServe certificate.

Physical Demands:

• Prolonged standing and walking throughout the shift checking the change rooms, pool deck, outside pool deck and patio along with the gym and teen play area.
• Frequent bending, kneeling, and crouching to collect used towels, arrange lounge chairs, clean pool deck surfaces and changing rooms.
• Repetitive reaching, lifting, and carrying of towels, deck supplies, and amenities up to 10 lbs.
• Working in outdoor conditions, including direct sun exposure, heat, humidity, or cooler temperatures depending on season.
• Exposure to pool chemicals (chlorine) and cleaning agents.
• Repetitive lifting, sorting, and folding of pool towels throughout the shift.
• Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.