Full job description

Job Title: Player Services Attendant
Pay Rate: $16.00-$20.00 per hour inclusive of hourly pay rate + gratuities*

• $16.00-$20.00 per hour based on $12.14 per hour base wage + gratuities; historically, this position averages gratuity earnings of $5.00-$9.00 per hour. Gratuities will fluctuate based on events and time of year.

This position always earns at least the current Colorado minimum wage $15.16 per hour.

Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Golf Club Team, this position services golf bags and handles golf equipment, including cleaning, for members and guests of The Broadmoor Golf Club.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Drive a small cargo vehicle to transport golfing equipment.
• Deliver golfing equipment to the proper locations on property.
• Maintain daily records for all golfing equipment accepted into and released from the custody of the Golf Club (including rental club inventories)
• Clean golf equipment in custody of the Golf Club after every use
• Greet members and guests and anticipate their needs in advance to provide exceptional service.
• Be informed of property information and facts about daily events in order to answer golfer questions and provide information as appropriate.
• Operate golf cars in a safe and responsible manner.
• Operate pro-active golf ball recovery machinery and other related golf operation equipment.
• Thoroughly clean golf cars after every use
• Maintain work areas in a neat, clean, orderly fashion by sweeping, mopping or raking club storage areas and any area exposed to the public.
• Assist Tournament Operations in implementation and preparation of member and Hotel outings.
• Willingness to work in a fast-paced, team-oriented environment.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
• Other duties as assigned.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or general education degree (GED) preferred.
• Related experience or training as a golf attendant preferred but not required.
• Valid U.S. Driver’s License
• Any employee driving a Broadmoor vehicle must be 18 years or older.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.
• Reasonable accommodations will be made for individuals with disabilities*