Full job description

Operations Manager

We are looking for an experienced Operations Manager with mandatory HR consultancy experience and exposure to both white-collar and blue-collar requirements. The ideal candidate should be hands-on, organized, target-oriented, and capable of managing daily operations, team performance, client coordination, and internal processes.

Key Responsibilities

• Manage daily operations and ensure smooth workflow across the company.
• Coordinate and monitor team activities, productivity, and targets.
• Oversee requirements across white-collar and blue-collar positions.
• Coordinate with clients and internal teams to ensure timely execution of requirements.
• Track KPIs, performance, deadlines, and operational deliverables.
• Improve internal processes and maintain efficient workflows.
• Prepare operational and performance reports for management.
• Identify operational challenges and implement practical solutions.
• Ensure proper follow-up and coordination on ongoing requirements and activities.
• Support management with business planning, process improvement, and growth initiatives.
• Maintain service quality and ensure company procedures are followed.

Requirements

• 2-3 years of experience in HR consultancy is mandatory.
• Proven experience in Operations Management within an HR consultancy.
• Experience handling and coordinating both white-collar and blue-collar requirements.
• Strong team coordination and performance management skills.
• Good understanding of HR consultancy business operations.
• Experience with KPIs, reporting, workflow management, and process improvement.
• Strong communication, organizational, and problem-solving skills.
• Good knowledge of MS Office, particularly Excel.
• UAE experience is preferred.
• Ability to work in a fast-paced and target-driven environment.